Point of Sale & Orders
Create orders quickly, attach customers, capture items, and print or share tracking links.
Stop Running Your Business from a Notebook
Fua Desk is laundry management software built for Kenyan laundries — centralizing your orders, customers, M-Pesa payments, and staff into one system. Spend less time on manual work and protect your revenue.
Built for laundries across Kenya
M-Pesa
WhatsApp
Real-Time Reports
Secure
Most laundry owners spend hours daily on manual reconciliation — matching M-Pesa messages to paper records, chasing uncollected payments, and searching notebooks for customer details. Fua Desk ends that. One system for orders, customers, payments, and staff — built specifically for Kenyan laundries.
Every Fabric Type
Track everyday wear, heavy bedding, suits, and delicate fabrics. Each item is tagged and catalogued with clear processing stages.
Built for Kenyan Laundries
Designed specifically for Kenyan laundry businesses — M-Pesa, WhatsApp, and local payment workflows baked in from day one.
Real-Time Order Tracking
Every order gets a secure tracking link your customers can open to see their itemized receipt and payment status.
Built Around How Your Shop Actually Works
Configure pricing per service — by weight or by piece — and track every order from counter to customer.
Every Order Tracked from Intake to Pickup
Create an order in seconds — attach the customer, add garments, set services and pricing, then print a claim ticket or share a tracking link via WhatsApp. Every status update from Received to In Progress to Ready is logged with a timestamp.
From chaos to clarity in one day.
Kenyan laundry owners spend hours daily on manual reconciliation. Fua Desk gives that time back — from day one.
Notebooks & Paper
Running on spreadsheets and paper logs...
- Hours daily on manual M-Pesa reconciliation
- Orders lost in paper notebooks and WhatsApp messages
- Payments not linked to orders — constant confusion
- Customers forgotten after their first visit
- Garments go missing with no traceability
- Business performance is guesswork
Result: Hard to scale, lost margins, constant stress.
100% Digital
Everything organized and automated...
- Review daily reports in minutes
- Every order tracked from intake to pickup
- M-Pesa STK payments matched to the order
- Complete customer history, searchable instantly
- Every order backed by a shareable tracking link
- Real-time dashboard shows revenue, orders, and trends
Result: Full control, secure revenue, happier staff.
Automated
STK reconciliation
Successful STK payments matched
Complete
Order tracking
From intake to pickup
Instant
Customer lookup
Search any customer in seconds
Everything your team needs, in one place.
Spend less time on manual work. Stop losing payments. Keep every garment tracked and every customer informed. Fua Desk ties it all together.
Order Tracking
Every order tracked from intake to pickup. Search any order by customer, status, or date in seconds.
M-Pesa STK Reconciliation
Accept M-Pesa STK Push and auto-match successful callbacks to the customer order. Staff can record manual payments separately.
WhatsApp Updates
Send order-ready notices, payment confirmations, and receipts on WhatsApp with one tap, using ready-made templates.
Reports & Analytics
Get clear insight into revenue trends, top customers, and business performance based on your real data.
Everything you need to run a modern laundry.
One system for orders, customers, payments, inventory, and growth insights.
Customers & CRM
Build customer profiles, track order history, and reach them again with one-tap WhatsApp messages.
Payments & M-Pesa
Accept M-Pesa and cash, track balances and partial payments, and reconcile automatically with each order.
Inventory & Suppliers
Track stock levels, manage suppliers, and get alerted before you run low.
Reports & Analytics
Get clear insights on revenue, top customers, and business performance with dashboards.
Multi-Branch
Run more than one location from a single account, with staff access scoped per branch.
WhatsApp Messaging
Send order-ready notices, payment confirmations, and receipts on WhatsApp with one tap using ready-made templates.
Staff Management
Give each staff member exactly the access they need — from POS-only cashiers to full managers.
Built for All Laundry Service Types
Configure your service catalog, define pricing by weight or by piece, and track every order's status from counter to customer.
Order Status
Order #L-4902
Jane Wanjiku
+254 712 ••• 345
Premium Wash & Fold
6.5 kg • 12 Items
Received
Logged at 09:14 AM
In Progress
Updated at 11:30 AM
Ready for Pick-Up
Not yet reached
M-Pesa Payment Auto-Verified (KES 850)
Run every order from intake to handoff.
Keep customers, items, payments, and status tied to the same order record so nothing falls through during busy shop hours.
1
Receive the Order
Log the customer, add garments, set pricing, and print a claim ticket or share a tracking link via WhatsApp — all in under 2 minutes.
2
Track & Process
Move each order through Received, In Progress, and Ready — every status change is logged with a timestamp.
3
Collect & Close
Auto-reconcile M-Pesa STK payments, record manual M-Pesa or cash payments, print a thermal receipt, and close out the order. Clean audit trail every time.
Customer Stories
We're onboarding our first pilot laundries in Kenya. Check back soon to see how they're using Fua Desk for orders, customers, and payments.
Pilot Partners
Integer Eco Laundry and Dry Cleaning
Integer Eco Laundry and Dry CleaningInteger Eco Laundry and Dry CleaningElias Maina, Owner
"Fua Desk gave us a real system for the first time. We can see every order, every customer, and every payment in one place. It's exactly what a laundry business in Kenya needs."
Simple plans built around shop size.
Choose a plan that fits your business. Free during early access — no card, no hidden setup fees.
Lite
For small laundries moving from notebooks to a real POS.
KES 1,500/month
- 1,000 orders/month
- 500 customers
- 1 staff account
- 1 branch
- Orders and status tracking
- Customer profiles, history & at-risk alerts
- M-Pesa STK & cash payments
- Staff roles & permissions
- Basic reports (dashboard & sales)
- WhatsApp messages (manual, with templates)
Growth
Most popularFor teams that need better daily control and customer follow-up.
KES 3,500/month
- 5,000 orders/month
- 5,000 customers
- 5 staff accounts
- Up to 3 branches
- Everything in Lite
- Customer tagging & follow-ups
- Discounts & partial payments
- Trends & performance analytics
- Inventory & supplier tracking
- Customer, inventory & supplier reports
Pro
Best valueFor established operations that have outgrown every limit.
KES 6,500/month
- Unlimited orders
- Unlimited customers
- Unlimited staff
- Unlimited branches
- Everything in Growth
- Expense, invoice & budget tracking
- Finance & budget reports
- Priority support
Frequently Asked Questions
Everything you need to know about setting up and using Fua Desk in your business.
Fua Desk is modern, all-in-one laundry management software and POS platform designed specifically for dry cleaners, laundromats, and laundry shops in Kenya. It helps track orders from counter intake to pickup, send customer updates via WhatsApp, and manage M-Pesa payments.
When you receive garments at the counter and log them into the system, Fua Desk automatically generates a unique, secure link to a hosted receipt. You can send this link to the customer via WhatsApp. The customer can open it to see their itemized order, total, and payment status without downloading any app.
Yes. Fua Desk supports M-Pesa STK Push at the counter. A successful callback updates the matching order's payment status automatically, and staff can record manual M-Pesa or cash payments when needed.
Yes. Growth supports up to 3 branches and Pro supports unlimited branches, both with branch-aware orders, customers, catalog, and staff access. Branch permissions are managed by the shop owner.
You can create your shop free in seconds — no card required during early access. Customer and catalog import tools are planned for future releases. Start by adding customers manually at the counter as they come in.
Start modern operations without changing your counter process.
Join modern laundries across Kenya using Fua Desk to organize daily orders, stay in touch with customers, and keep their business growing.
Fast onboarding
Start adding customers and orders at the counter immediately after signup.
Staff roles & permissions
Each staff member sees only what they need. Owners control access for cashiers and production staff.
M-Pesa ready
Reconcile and accept payments instantly at the counter.
Support included
Personalized onboarding, WhatsApp help, and continuous support.